💬 Unhopped app · Support
How can we help?
Got a question, a bug to report, or need a hand with your account? A real person reads every message.
Email us
The quickest way to reach us is by email. We read every message and aim to reply within a couple of working days.
richard@unhopped.co.ukCommon questions
How do I delete my account and data?
You can delete your Unhopped account and all its data at any time from inside the app: go to Profile, scroll to the bottom, and tap “Delete account”. Deletion is immediate and permanent — it removes your account, ratings, taste profile, badges and posts. If you’d rather not do it yourself, email richard@unhopped.co.uk and we’ll remove it for you.
Is the app free?
Yes — the Unhopped app is free to download and use. You create a free account with an email address and password to rate beers, build your taste profile and join the community.
Which devices are supported?
The first release is on iOS. If you’re on Android, register your interest on the app page and we’ll keep you posted on what’s next.
I’ve found a bug or something doesn’t look right
Sorry about that — we’d genuinely like to fix it. Email richard@unhopped.co.uk with what you were doing and, if you can, your device and iOS version. The more detail, the faster we can sort it.
How do you handle my data?
Everything we collect and why is set out in our Privacy Policy. In short: your account and app data are kept only while your account exists, and are deleted when you delete your account. You can also ask us to access, correct or delete your data at any time.
Helpful links
Learn more about the app on the app page, read our Privacy Policy, or explore over 230 hand-picked alcohol-free beers on the website. For anything else, we’re one email away.